Product Warranties
Our company places particular emphasis on the quality and reliability of the products we offer, partnering exclusively with recognized and official manufacturers.
Product Authenticity & Origin
Our company sources its products exclusively from official manufacturers or their authorized distributors.
All products available through our online store are:
- genuine (original)
- new and unused
- fully traceable in terms of their origin
Our company does not source products from unofficial channels, parallel imports, or third-party sources.
Manufacturer's Warranty
The products are covered by the warranty provided by the respective manufacturer.
The duration and terms of the warranty are determined exclusively by the manufacturer and may vary by product.
The warranty is provided directly by the manufacturer and not by our company.
Warranty Limitations
The warranty does not cover damage or defects caused by, but not limited to:
- misuse
- improper installation or assembly
- use outside technical specifications
- normal wear and tear
- tampering by unauthorized persons
Inspection & Support Procedure
In the event of a problem, the customer must contact our company, providing the necessary purchase details.
The evaluation and handling of the request are carried out in accordance with the manufacturer’s procedures and specifications.
The company acts as a service and intermediary point for the manufacturer, without replacing the manufacturer in terms of warranty coverage.